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Connect for merchants.
Marcus Moore Connect offers you an appealing attachment and play list of premium programming, computer games and online administrations. You begin selling, and we oversee end-client satisfaction and backing. With Connect, your business associations with a wide organization of distributers of programming and games is smoothed out into a solitary accomplice and stage. Controlled by REST APIs, Connect is not difficult to coordinate into your current checkout interaction and internet business tasks.
SELL SUBSCRIPTIONS
Increment your income with the most recent titles from the world's driving distributers. With CONNECT you can deal with your memberships.
USER EXPERIENCE
Further develop client experience with quality computerized satisfaction, exceptional client care.
MARKETING
Exchange showcasing, arrangement of item feed and business examination through an instinctive web-based interface
Payment processing and billing management.management.
• Installment handling in +140 nations
• Associations with worldwide installment specialist organizations
• PCI DSS consistence
• Nearby market consistence and security: PSD2, SCA, 3D Secure, SSL authentications
• Advanced installment acknowledgment rate with savvy directing
• Computer based intelligence controlled misrepresentation identification
• Misrepresentation location motor
• Customer support for orders and installments
Trust Marcus Moore to be your Merchant of Record.
1/ GLOBAL TAX MANAGEMENT & COMPLIANCE
Each region has its own set of rules and regulations that may differ from other regions. Maintaining tax and regulatory compliance across the globe can pose challenges for businesses. Indeed, the increasing complexity and expansion of sales taxes on items purchased online add to the complexity of developing international operations. As your dedicated provider of business services, it is Marcus Moore’s responsibility to stay updated on global financial and legal requirements, ensuring that you benefit from a seamless and fully compliant international trading experience. Marcus Moore, with its global expertise, manages sales taxes and VAT on your behalf, expertise established through a network of expert consultancy partners who help us achieve compliance in more than 140 countries. Thus, we offer guidance and support tailored to the specific requirements of the countries where you intend to expand.
2/ MANAGING REFUNDS AND CHARGEBACKS SO YOUR TEAM DOESN’T HAVE TO
A refund is the return of funds to a customer for the purchase of a product or service. Handling refund requests and chargebacks is one of the many services we offer at Marcus Moores. In some geographical regions, such as in the European Union, customers are entitled to a right of withdrawal (cooling-off period) for products and services that are sold online. This is a period allowed under the law during which the customer can cancel and return purchases under any circumstances, without incurring any penalty, and receive a full refund. If your customer requests a refund during the qualifying period, Marcus Moores refunds the full transaction cost on your behalf.
Chargebacks were designed to protect customers from unauthorized transactions and dishonest merchants. They result in the return of funds to a customer and the loss of sales for businesses. The difference, however, is that with chargebacks, instead of contacting you for a refund, the customer contacts their bank directly to request a refund. If the bank approves the request, the business is “obliged” to return the funds to the customer. The chargeback can be initiated for various reasons which may include criminal fraud, chargeback fraud, and friendly fraud.
3/ FRAUD DETECTION
Marcus Moore combats online fraud by offering you the highest approval rates and the fewest false positive rates in the industry. To help safeguard your business against fraud, Marcus Moore Monetize employs artificial intelligence to detect and prevent fraudulent activities. Every order processed through the Marcus Moore payment service undergoes fraud detection algorithms through a screening and scoring process. During the screening process, orders are assigned points, and if the points exceed a certain threshold, the orders are flagged as potentially fraudulent.
There are various measures that can help mitigate the risk of fraud and chargeback fraud. This includes implementing 3D Secure, fraud detection monitoring, address verification services, credit card verification code validation, and more. Marcus Moore, as the Merchant of Record, already has these measures in place to help you operate a more efficient, effective, and profitable online business.
4/ CUSTOMER CARE
The end-user experience is the cornerstone of your online sales success. Maintaining a high level of engagement isn’t simple when you begin to expand your business points. Marcus Moore Monetize addresses this by managing your end-user relationships through a streamlined customer service service. Marcus Moore provides world-class level 1 end-user support via email, live chat, and telephone in 12 languages across 3 time zones (EU, US, APAC). We assist your customers with all issues related to payment, subscription, and access to the product.
